Ensure you have the latest version of the Chola Sales App installed from the Google Play Store.
Monitor the exact stage of every loan application, from credit underwriting to final disbursement.
Chola officials will never ask for your password or OTP over the phone.
If a customer needs to sign physical documents, use the "Locate Branch" feature to guide them to the nearest Chola office. chola sales app login
Enable “Remember Me” or “Biometric Login” (Face ID / Fingerprint) if your device supports it. This bypasses the manual Chola Sales App login process for faster access.
: Upload customer identity documents directly using the phone camera for real-time digital verification.
For some administrative tasks, you may also use the Chola MS Official Website . Conclusion Ensure you have the latest version of the
: For existing employees or certain roles, you may be required to provide your registered mobile number to receive a One Time Password (OTP) for identity verification. Key Features for Sales Executives
Because the app handles sensitive customer data—such as bank details, KYC documents, and credit scores—following strict security protocols is mandatory:
: Monitor the status and progress of loan applications in real-time. If a customer needs to sign physical documents,
: Leads are automatically distributed to the right salesperson based on product category, pin code, and performance metrics.
Sales agents can log details without an active internet connection. Step-by-Step Chola Sales App Login Process